Frequently asked questions
Everything renters usually ask us. Don’t see yours? Call or text (612) 562-8715 — a real person answers.
Is there a deposit?
No deposit — just your first month, due at install. Normal wear and tear is expected and never costs you anything.
How long am I committing to?
The minimum rental term is 6 months. After that you’re month to month and can cancel anytime with notice — no long contracts, no early-upgrade tricks.
What happens if I move?
If you’re moving within our service area, we’ll move the machines to your new place for a one-time $49 relocation fee. Moving out of the area works like a cancellation: we simply pick up the machines.
What if a machine breaks?
Call or text us and we’ll repair it free. If we can’t fix it quickly, we swap in a working machine at no charge. You never pay for parts, labor, or the swap.
How do I cancel?
After the 6-month minimum, just give us notice. We’ll schedule a free pickup — that’s it, no fees on the way out.
My home only has a gas dryer hookup. Can I still rent?
We rent electric dryers only (no gas), but you have an option: rent just the washer for $40/mo and keep using your existing gas dryer.
Can I rent just a washer, or just a dryer?
Yes — both. Washer-only and dryer-only plans are $40/mo each. If you already own one machine, there’s no reason to pay for two.
Do you support 3-prong and 4-prong dryer outlets?
Both. Homes built before the mid-1990s usually have 3-prong outlets; newer homes have 4-prong. We bring the right cord either way. Easiest: text us a photo of the outlet behind your dryer spot and we’ll confirm.
Do you run a credit check?
No credit check, ever. You pay your first month at install, and we deliver. We keep it simple on purpose.
How do payments work?
Monthly autopay by bank transfer (ACH) or debit/credit card — set it up once and forget it. All prices are plus applicable sales tax.
Ready to stop hauling laundry?
Request delivery today — we’ll text or call to confirm your hookups and schedule a time that works.